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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Blu Jackson

March 27, 2026

5  out of  5
rating by Blu Jackson
"I got the pleasure to be assisted by Cymbre Sandi, she was so kind and so patient. I was on the phone with her for over an hour and a half because she was making sure that everything was done correctly and that I was happy with all of the services provided. I am so grateful all of her hard work and time she dedicated to me today."
We responded:
"Thanks, Blu! We’re happy to see your review and thrilled you had a good experience with our State Farm office! Thank you for trusting us for your insurance needs. Nick Fincham - State Farm Insurance Agent"
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Eric Patton

March 26, 2026

5  out of  5
rating by Eric Patton
"I’d like to recognize Ami Azzarello for being an outstanding and exceptionally helpful service provider. Every interaction with Ami reflects a rare combination of professionalism, genuine care, and deep expertise. She consistently goes above and beyond to ensure that every question is answered clearly, every concern is addressed thoroughly, and every step of the process feels effortless. Ami’s responsiveness and attention to detail make a meaningful difference. She doesn’t just provide service — she provides confidence, clarity, and peace of mind. It’s clear that she takes pride in supporting her clients, and it shows in the quality of her work. I’m truly grateful for her dedication and highly recommend her to anyone seeking reliable, knowledgeable, and personable support."
We responded:
"Amazing! Thank you, Eric, for the kind words. We appreciate your trust in our State Farm team and look forward to continuing to serve you here in Carrollton. Nick Fincham - State Farm Insurance Agent"
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Sumanth Anumolu

March 26, 2026

5  out of  5
rating by Sumanth Anumolu
"I had a great experience working with Cymbre for my auto and motorcycle insurance quotes. They were extremely helpful, and took the time to explain all the options clearly. I really appreciated their responsiveness and professionalism. Highly recommend Cymbre if you’re looking for someone reliable and knowledgeable to help with your insurance needs!"
We responded:
"Thanks for the 5 stars, Sumanth, and for being part of our Carrollton community! We always love hearing from you, please let us know whenever we can help. Nick Fincham - State Farm Insurance Agent"
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Merilou Grotelueschen

March 12, 2026

5  out of  5
rating by Merilou Grotelueschen
"I didn’t want to spend a lot of time shopping around or focusing on auto insurance, so working with this agency was such a relief. Cymbre was great to work with! She is very knowledgeable, responsive, and made the whole process easy. Not only did she help us find a much better rate on our auto insurance, but we saved so much money that we were actually able to add life insurance policies for both my husband and I. Highly recommend their team if you’re looking for great service and real savings!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Cymbre provided knowledgeable and responsive service, making your auto insurance process easy and stress-free. Helping you save money while also adding life insurance coverage for your family is exactly what we aim for at Nick Fincham State Farm Insurance. Your recommendation means a lot to our team! If you ever have questions or need assistance with any of your insurance needs in the future, please don’t hesitate to reach out. We’re here to help you protect what matters most. Thanks again for choosing us for your insurance needs!"
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Mandar Angchekar

March 10, 2026

5  out of  5
rating by Mandar Angchekar
"The services were really quick and Cymbre made the process really simple. Thanks"
We responded:
"Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Cymbre was able to make the process quick and simple for you. Providing excellent service is our top priority, and your feedback means a lot to us. Please don’t hesitate to reach out if you need anything else in the future!"
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Ibrahim Blango

March 3, 2026

5  out of  5
rating by Ibrahim Blango
"Cymbre Sandi She did a wonderful job Thanks for helping me out You the best"
We responded:
"Thank you so much for your kind feedback! We’re thrilled to hear that you had a positive experience with us. Your support means a lot, and we look forward to serving you again soon. If you ever need anything, please don’t hesitate to reach out!"
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riyaz shaik

February 25, 2026

5  out of  5
rating by riyaz shaik
"They’ve have a great team. My experience on getting an auto insurance is fantastic with Cymbre and she is exceptional as she has answered all my questions clearly and patiently. Also, further helped in lowering my premium without sacrificing important protection. I highly recommend them as they’re genuinely committed to helping clients."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Cymbre and our team could provide you with clear guidance and help lower your premium without compromising your coverage. Your recommendation means a lot to us, and we’re always here to support you with any insurance needs in the future."
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Ruchelli Begnami

February 20, 2026

5  out of  5
rating by Ruchelli Begnami
"Working with Cymbre on my new policy has been great, she was able to save me money while providing better care than I had before. Communication was easy and clear, and I didn’t feel pressured or chased at any point. Great service 10/10."
We responded:
"Ruchelli, your review means the world to us. Thank you for recognizing our efforts! Nick Fincham - State Farm Insurance Agent"
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Steph Jurovic

February 6, 2026

5  out of  5
rating by Steph Jurovic
"Nick is knowledgeable, responsive, and truly cares about his clients. Couldn’t ask for a better insurance agent!"
We responded:
"Thanks Steph! We appreciate you and please don't hesitate to reach out if you need us. We'll see you soon!"
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Steve Boudreaux

January 30, 2026

5  out of  5
rating by Steve Boudreaux
"Cymbre Sandi Has been Excellent to work with! Highly recommend!"
We responded:
"Thank you, Steve! We appreciate your fantastic review! I'm glad Cymbre could assist you. We appreciate your recommendation and are always here for any future insurance needs you may have. - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Maxwell Oman

January 28, 2026

5  out of  5
rating by Maxwell Oman
"Nick and his team have been incredible to work with!"
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help, or want to review your policy. –Nick Fincham - State Farm Insurance Agent"
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Tim Coleman

January 28, 2026

5  out of  5
rating by Tim Coleman
"Karla Cortez did an outstanding job of finding me best price options. She was always very pleasant and timely with her responses and updates. She reached out to me over the past few years to try and help me with y insurance needs and this year she was able to do just that bring me best price options and matching my coverage requirements for both my home and auto. I appreciate her time and efforts; she has truly won me over as a customer."
We responded:
"Thank you so much for taking the time to share this, Tim! We're thrilled to hear that Karla was able to help you find the right coverage at the best price and that her communication and follow-through made a difference for you over the years. She truly cares about making insurance simple and tailored to each customer, and your kind words mean a lot to our entire team. We appreciate your trust and look forward to being here for you whenever you need us."
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con oh

January 27, 2026

5  out of  5
rating by con oh
"Ami was wonderful! She helped define all the insurance coverage and explained how it was being quoted. She was very patient and provided lots of clarity with our decision"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Ami in our State Farm office. She will be happy to see this. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Keith Whitehouse

January 22, 2026

5  out of  5
rating by Keith Whitehouse
"Kudo's to Cymbre Sandi for the excellent service in providing a money saving quote on my home and auto. I like the State Farm model of providing insurance for all my needs and Cymbre was able to touch on all those points."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alpine Aka DPD

January 21, 2026

5  out of  5
rating by Alpine Aka DPD
"I highly recommend them to anybody looking for quality and care in every detail. Most importantly, when in a time need and you call, they pick up the phone and get things done."
We responded:
"Thanks for your loyalty, Doug! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Russell Wilson

January 21, 2026

5  out of  5
rating by Russell Wilson
"It was a pleasure working with Mike on our homeowners, auto and life insurance needs. He was focused on getting us the best products that actually fit our needs and budget. Very responsive and easy to work with."
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Joe Ward

January 20, 2026

5  out of  5
rating by Joe Ward
"Kellie ward did a great job for us anytime I had a question she was right there getting us the answers. She’s a great agent."
We responded:
"Thank you for taking the time to leave us a great review! We’re glad to know you’re satisfied with the service at our State Farm office. Kellie has been a great asset to our team and we're lucky to have her. If you ever have any questions or need assistance, we’re here to help!"
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Mandy Fernandez

January 20, 2026

5  out of  5
rating by Mandy Fernandez
"I had to leave a review for Cindy Nino! ⭐️⭐️⭐️⭐️⭐️ I had a wonderful experience working with her. She was kind, patient, answered all my questions, and made sure I understood my policy options. It’s refreshing to work with people who truly care about their clients."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Cindy in our State Farm office. She will be happy to see this. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cindy Nino

January 20, 2026

5  out of  5
rating by Cindy Nino
"They helped me understand what options I have and it made getting a life policy quick and easy. Very friendly and informative. I highly recommend this office to anyone."
We responded:
"Thank you for taking the time to share your thoughts, Cindy! We’re glad to know you’re satisfied with the service at our State Farm office that you provide. If you ever have any questions or need assistance, we’re here to help!"
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esmeralda acosta

January 20, 2026

5  out of  5
rating by esmeralda acosta
"I switched back to State Farm thanks to Karla Cortez she helped me get a better quote and coverages. And answered any questions I had promptly. I highly recommend Karla and Nick."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Chuck

January 20, 2026

5  out of  5
rating by Chuck
"I’ll say this about Nick and his amazing team & staff. They are always ready to help, they return phones calls, always follow up and have saved me so much money on my car insurance, boat insurance , personal property coverages etc. First rate all around! I have no problem giving them 5 stars!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! It was great catching up with you the other day. Don't be a stranger."
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Joe S

January 20, 2026

5  out of  5
rating by Joe S
"Cymbre was great to work with. She was very friendly and answered all my questions as we ran multiple quotes. She was able to get me similar coverage at much lower premiums than what I was currently paying. I look forward to working with Cymbre and Nick Finchman State Farm in the future."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Cymbre is one of the best in the business and I'm glad that she was able to help you. If you ever have any questions or need assistance, don't hesitate to reach out!"
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Megan Brett

January 20, 2026

5  out of  5
rating by Megan Brett
"Kellie is fantastic! She is knowledgeable and responsive. She truly made the entire process easy and stress-free. I have recommended Kellie and this team to multiple people and will continue to do so!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. So happy to hear Kellie was able to help you out and we really appreciate the recommendations. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jeffrey Ollier

January 19, 2026

5  out of  5
rating by Jeffrey Ollier
"We have had state farm for many years. Nick and his team are always available to answer questions and help with claims. Great customer service."
We responded:
"Thank you so much for your positive feedback! We appreciate your 31+ years of loyalty and putting your trust in us. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Patricia Jones Lohrman

January 19, 2026

5  out of  5
rating by Patricia Jones Lohrman
"I have been with State Farm for a few years now, and my experiences have been very positive. His staff is always courteous, professional, and very helpful when helping me to navigate the different kinds of coverages to bundle."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"