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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rosalie Reynoso

January 12, 2026

5  out of  5
rating by Rosalie Reynoso
"Karla is phenomenal. She is very responsive, helpful and friendly. Working with her has been such a breeze. I highly recommend working with her!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ashley Garza

January 9, 2026

5  out of  5
rating by Ashley Garza
"I had such a positive experience with Karla Cortez! She was knowledgeable, patient, and took the time to explain all my options for life insurance clearly. The process was smooth and stress-free, Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ricky Ramirez

January 9, 2026

5  out of  5
rating by Ricky Ramirez
"Karla was extremely helpful, friendly & knowledgeable! Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Rama K. Tadi

Rama K. Tadi

January 8, 2026

5  out of  5
rating by Rama K. Tadi
"Outstanding customer service. Kellie went above and beyond in guiding me through the insurance change process with clarity and professionalism."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Maria Martin

January 7, 2026

5  out of  5
rating by Maria Martin
"I would recommend this Agency to any and everyone. They are extremely professional, respectful, friendly and really seem to care about their clients needs and concerns. Special thanks to Ami and Cymbre for always putting in extra efforts to make sure my every question and concern is listened to and addressed right away. Thanks to the whole team. You are the BEST!!!"
We responded:
"Thank you so much Maria! We appreciate your review. Ami and Cymbre will be happy to hear this and I love hearing your about your great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jennifer McClain

January 5, 2026

4  out of  5
rating by Jennifer McClain
"Ami is an absolute joy to work with. She has always been so helpful. And she is honestly the reason we stayed as long as we did. Unfortunately, StateFarm at this time can not properly insure our mobile home nor were they competitive enough for our liability car insurance. Sadly, we have had to part ways for now in this economy. I will truly miss Ami. And she is the only reason I would consider coming back to this particular office and not somewhere closer."
We responded:
"Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with our State Farm team. Ami is great! We’re here to help if anything changes in the future. Wishing you the best in 2026!"
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Billie Lydia Jr

January 2, 2026

5  out of  5
rating by Billie Lydia Jr
"Nick Fincham and his team are fantastic! They made the application process for my life and auto policies incredibly smooth. I highly recommend his office to anyone seeking a friendly and efficient customer service experience. The price was just the icing on the cake; they saved me a significant amount of money. Overall, thank you, Nick and team!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Donia

December 21, 2025

5  out of  5
rating by Donia
"Cymbre Sandi was so helpful and knowledgeable. Excellent customer service!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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allen nixon

December 5, 2025

5  out of  5
rating by allen nixon
"We used to have Allstate and while they were not bad, the pricing that we received from State Farm combined with their great customer service has made us love our decision to switch. We dealt with Cymbre at the Nick Fincham agency and she was exceptional and communicated all of the new policy details which was very helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alex Farrell

November 22, 2025

5  out of  5
rating by Alex Farrell
"Mike Wilson was extremely professional and courteous as we navigated finding new insurance at a reasonable price. Would highly recommend him for anyone looking for insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kirsten T

November 14, 2025

5  out of  5
rating by Kirsten T
"Kellie is great! She’s easy to get ahold of, very organized, and very professional. I’ve already had many family members sign on with her and their team and everyone has been very happy. Highly recommend Kellie but I’m sure they’re all great! :))"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cheryl Ward

November 14, 2025

5  out of  5
rating by Cheryl Ward
"Switched back to State Farm after many years with other agencies. The transition to new company was smooth and easy. Kellie is most helpful and always responsive in a timely manner to my questions."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tamara Grossman

November 14, 2025

5  out of  5
rating by Tamara Grossman
"Thank you so much to this agency specifically Kellie! She has helped our family figure our complicated driving insurance with non owner car ins. making sure all of our questions were answered and we are covered on all fronts when driving. And of course making sure we are getting the best price"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Drew Brunts

November 14, 2025

5  out of  5
rating by Drew Brunts
"I switched to SF initially due to the savings (~25%). I didn’t have any insurance issues prior to an auto accident after switching to them. The quality of customer care I received was calming during a hectic, stressful time. And it surprised me, greatly. There when you need them, how you need them."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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satish talluri

October 30, 2025

5  out of  5
rating by satish talluri
"Highly recommended for prompt service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Samina Baig

Samina Baig

October 28, 2025

5  out of  5
rating by Samina Baig
"Nick Fincham, State Farm Agency, has a great team who works very well with customers. They are very kind, patient and knowledgeable and I had the chance to work with Preston, great guy who understands the customer needs and very knowledgeable in his business. Thank you for your help getting me the quote for my cars and home Insurance. I will definitely recommend family and friends to get Insurance from Nick Finchan agency. Keep up the good faith going in our community. God Bless!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Alyssa Powers

Alyssa Powers

October 27, 2025

5  out of  5
rating by Alyssa Powers
"I recently switched to Nick and his team for auto and renters insurance and everything has been great. Kellie was super knowledgeable and helpful while setting me up."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Susan Thompson

Susan Thompson

October 27, 2025

5  out of  5
rating by Susan Thompson
"Kellie Ward help me set up my homeowners and vehicle coverage very quickly!! I was closing on my house and my prior agent was taking a long time and Kellie was able to do it immediately. Very thankful for her!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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PA V

October 22, 2025

5  out of  5
rating by PA V
"Great experience. Helpful staff (Cymbre has been dealing with me) who has been quick in responding and on par with my insurance needs."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Matt Williams

Matt Williams

October 22, 2025

5  out of  5
rating by Matt Williams
"Cymbre was great to work with and answered all my questions as a new customer! Thank you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Shawn Walton

Shawn Walton

October 11, 2025

5  out of  5
rating by Shawn Walton
"Very honest and reliable"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Dylan Morris

October 10, 2025

5  out of  5
rating by Dylan Morris
"Cymbre makes everything a breeze and extremely easy to work with!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
Profile photo of Rachel Wilson [Alexander]

Rachel Wilson [Alexander]

October 9, 2025

5  out of  5
rating by Rachel Wilson [Alexander]
"Nick Fincham’s agency has been great! Mike has provided the best customer service and the rates have been amazing. Would recommend this office to anyone shopping around!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
Profile photo of Kellie Ward

Kellie Ward

October 9, 2025

5  out of  5
rating by Kellie Ward
"Nothing but great things to say about Nick’s agency and his amazing team! Every question I have had has always been answered promptly and I will continue to recommend my friends and family to Nick’s agency for their insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"
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Mel

September 23, 2025

5  out of  5
rating by Mel
"Loved this office! They are so nice and kind. Great cheap auto insurance rates!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Nick Fincham - State Farm Insurance Agent, Carrollton, TX"